Charles is both an Institute Director at The Institute of Pre-Hospital Care at London's Air Ambulance and Deputy CEO & Chief Operating Officer at London's Air Ambulance Charity.
Charles joined London's Air Ambulance at the beginning of August 2014 as the charity's first Chief Operating Officer. He is responsible for aviation, helipad operations, finance, HR and PR & Communications. He is the charity's Air Operations Certificate (AOC) Accountable Manager and it is in this capacity that Charles assumes responsibility for all aspects of our aviation function, ensuring our compliance with the UK and European regulatory frameworks.
Colonel Charles, as he was formerly known, held various senior positions during his time with the British Army including Chief of Staff at the NATO Training Mission in Iraq where he directed a team of 250 multi-national personnel. Towards the end of his military career he was heavily involved in the operational delivery of Army training and developing Aldershot Garrison's strategy and planning to meet the Army's restructuring programme.
Deployed to help London's Air Ambulance to pursue its strategic goals, Charles' experience of inspiring and motivating mixed teams is a huge asset to the charity.